T&C's

Privacy Policy

1. Introduction

Welcome to Mini Mascot! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.minimascot.com.au (the "Site") and purchase our products. By using the Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, shipping address, and billing information.
  • Account Information: Username, password, and other registration details.
  • Payment Information: Credit card details or other payment information.
  • Order Information: Details of products purchased, order dates, and delivery information.
  • Usage Data: Information on how you interact with our Site, such as IP address, browser type, and pages visited.
  • Cookies and Tracking Technologies: Information collected through cookies and similar tracking technologies.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Order Processing: To process and deliver your orders, manage payments, and handle returns and refunds.
  • Account Management: To create and manage your account, provide customer support, and communicate with you about your account or transactions.
  • Marketing and Promotions: To send you promotional materials and newsletters, if you have opted to receive them. You can opt out of these communications at any time.
  • Improving Our Services: To analyze usage of our Site and improve our products, services, and user experience.
  • Legal Compliance: To comply with legal obligations and protect our legal rights.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our Site, conducting our business, or servicing you. These parties are obligated to keep your information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind.

 

Terms and Conditions

Effective Date: 01/01/2025

Welcome to Mini Mascot! These Terms and Conditions ("Terms") govern your use of our website www.minimascot.com.au (the "Site") and your purchase of products from Little Safari. By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site.

1. Acceptance of Terms

By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy.

2. Eligibility

To place an order on our Site, you must be at least 18 years old and have the legal capacity to enter into binding contracts.

3. Account Registration

To use certain features of the Site, you may need to create an account. You agree to provide accurate and complete information during registration and to keep your account information up-to-date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Orders

4.1. Order Acceptance

All orders placed through our Site are subject to acceptance by Little Safari. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product descriptions or prices, or suspected fraud.

4.2. Pricing and Availability

Prices and availability of products are subject to change without notice. We strive to provide accurate information, but errors may occur. If we discover an error in the price or availability of a product you have ordered, we will notify you and provide the option to proceed with the order at the correct price or cancel the order.

5. Payment

We accept payment through various methods as indicated on our Site. By providing payment information, you represent and warrant that you are authorized to use the payment method and that you authorize us to charge the total amount of your order.

6. Shipping and Delivery

6.1. Shipping Policy

We ship products within Australia. Shipping costs and delivery times are calculated at checkout and may vary based on your location and the shipping method selected.

6.2. Delivery

Delivery times are estimates and not guaranteed. Little Safari is not responsible for delays caused by factors beyond our control, including but not limited to carrier delays, customs processing, or weather conditions.

7. Returns and Refunds

7.1. Return Policy

If you are not satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange, subject to our Return Policy. Products must be returned in their original condition and packaging.

7.2. Refunds

Refunds will be processed within 14 days of receiving the returned product. Refunds will be issued to the original payment method. Shipping costs are non-refundable.

8. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Little Safari or its licensors and is protected by Australian and international intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Little Safari shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Site; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Site; or (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Site by any third party.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of QLD, Australia. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of QLD, Australia.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at:

Mini Mascot
Email: hero@minimascot.com.au
Phone: 07 3374 1171
Address: 13 Jaybel St Salisbury, QLD 4107. 

By using our Site and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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